The author's point of view seems to me quite condescending. Like being the janitor is considered less (and that, inevitably, everybody sees the janitor that way), so the author is trying to flip that view around (because he can, he is "not less").
Needless to say that being polite is out of the question here, and that I am sure that the author's intentions are not what I just commented, but I can't help to read it that way.
I would agree that "please" and "thank you" can take you far, however you don't just have to address them to the janitor, it's for everybody.
Needless to say that being polite is out of the question here, and that I am sure that the author's intentions are not what I just commented, but I can't help to read it that way.
I would agree that "please" and "thank you" can take you far, however you don't just have to address them to the janitor, it's for everybody.