I get these financial criticisms, I doubt they'll last long when the recession hits. We were in one recently and I remember seeing a bulletin board thing I think showing stuff from their Instagram, but it said they're opening 40+ buildings a month. And there's probably 10 in walking distance of the City now. It's pretty insane.
That said, we moved from a WeWork to a Spaces (the Regus clone-ish) and it's incredible the basic things that feel standard that Spaces screw up. It took weeks to get us all building passes. The office was boiling when we moved in, we asked them to cool it and they made it freezing (no thermostat...), then ignored further requests to adjust. No microwaves (they sell food instead...). No free coffee (you can buy instant pods). To print you have to email reception then wait for someone to be available to do it - and you have to pay for that. Booking meeting rooms for a future day costs money. You can't ask them to get your parcel from the postroom, they just leave it wide open so anybody can take whatever, and there's no organisation. WeWork wasn't anything special (and had the noise issues everyone else mentioned), but they did have down the very basics that make an office usable.
I don't think Spaces is the only one that can't get their act together. We moved to WeWork location last October. Took a week to sort out building passes. Took another one to deal with parking passes. Occasionally (yesterday), the gate won't open - trapping you in the garage. Thankfully, it's staffed by a human being now who will open it manually.
Finally and unbelievably, there is a bathroom on our floor that has no toilet cover dispenser. Bathrooms on other floors have it, but not this one. I mentioned it to the staff and they were told by their superiors that one won't be installed.
There is a lot to like about the location, but these problems are just simply comical and won't get fixed for whatever reason.
That's the one - I wonder if they just rebranded some existing Regus places? Or maybe they're building as fast as WeWork, I'm not sure.
Funny thing about that list though - their app doesn't remember your office location, so if you want to book a meeting room you have to drill down from every Spaces location worldwide down to your country, then city, then office to find the one in your building. :)
That said, we moved from a WeWork to a Spaces (the Regus clone-ish) and it's incredible the basic things that feel standard that Spaces screw up. It took weeks to get us all building passes. The office was boiling when we moved in, we asked them to cool it and they made it freezing (no thermostat...), then ignored further requests to adjust. No microwaves (they sell food instead...). No free coffee (you can buy instant pods). To print you have to email reception then wait for someone to be available to do it - and you have to pay for that. Booking meeting rooms for a future day costs money. You can't ask them to get your parcel from the postroom, they just leave it wide open so anybody can take whatever, and there's no organisation. WeWork wasn't anything special (and had the noise issues everyone else mentioned), but they did have down the very basics that make an office usable.