there will always be something to do because once software A is so easy to use anyone can do it, you can jump to support software B that isn't there yet.
But if you poured resources in A with the hope of making supporting A your bread and butter, and A is so easy to use no one needs help, well, you kind of wasted your time and money, UNLESS you managed to make it so popular that the 5% of people who still need help anyway are enough to keep you afloat. That's hard though.
But if you poured resources in A with the hope of making supporting A your bread and butter, and A is so easy to use no one needs help, well, you kind of wasted your time and money, UNLESS you managed to make it so popular that the 5% of people who still need help anyway are enough to keep you afloat. That's hard though.